Question 1

What is white label social media management?

Accepted Answer

It means running a social media management platform under your own brand instead of the software vendor's. Your clients see your agency's name, logo, and colors on the dashboard, in notifications, and on reports, while PostPlanify powers everything behind the scenes.

Question 2

What exactly can I customize?

Accepted Answer

Your brand logo, brand name, and accent color. They apply across the dashboard your team and clients use, inside email notifications like approval requests, and on PDF reports and shareable report pages.

Question 3

Do my clients see PostPlanify anywhere?

Accepted Answer

With white label enabled, reports and share pages carry zero PostPlanify branding: your logo, your accent color, and your own footer text. In the dashboard and notifications, your brand takes the front seat with your logo, name, and colors.

Question 4

Which plans include white-label features?

Accepted Answer

White label is part of the Scale plan. It covers every client workspace on your account rather than being billed per workspace, so running one client or twenty makes no difference to whether your branding applies. Standard PDF reports and analytics are included on Growth and Premium without it.

Question 5

Is white label an add-on with extra fees?

Accepted Answer

No. It is part of the Scale plan rather than a separate add-on or a sales-quoted upgrade. Scale covers the branded dashboard, client notifications, approval pages and PDF reports across all of your workspaces, and removes the "Powered by" line from every client-facing surface. Most tools either charge an add-on on top of a plan or gate white label behind a demo call.

Question 6

Can I host the dashboard on my own domain?

Accepted Answer

Not yet. The dashboard and report share pages run on PostPlanify URLs. Custom domains are on our radar for agencies, so schedule a call if this matters for your workflow, it directly shapes our roadmap.

Question 7

Do notification emails send from my email address?

Accepted Answer

Emails are delivered by PostPlanify, with your logo, brand name, and colors inside the message. Custom sender addresses and sending domains aren't supported at the moment.

Question 8

Do my clients need their own PostPlanify accounts?

Accepted Answer

You can invite clients as team members with an approver role. They log into the branded dashboard, review scheduled posts, and approve or request changes, without seeing your other clients' workspaces.

Question 9

What do white-label reports include?

Accepted Answer

Multi-platform analytics across all 10 supported platforms: follower growth, engagement, top posts, and per-platform breakdowns. Download them as PDFs or send a live share link. See the reporting feature page for full details.

White label social media management for your agency.

Branded Dashboard

White-Label Reports

Branded Notifications

Agencies already run their clients on PostPlanify

FAQ

Your clients see your brand. You get the credit.