Never miss a comment or message again.
All your comments and DMs in one feed. Reply, label, assign to your team, and let AI help you respond faster.
Trusted by agencies and brands in 30+ countries
Everything you need to manage conversations
Comments and DMs, one feed
Every comment and direct message across your connected accounts in a single view. No more app switching.
Reply instantly
Respond directly from your dashboard. Your reply goes live on the platform right away.
AI-generated replies
One click to draft a reply. Review it, edit if you want, and send.
Labels and filters
Organize comments with custom labels. Filter to find what needs attention.
Assign to teammates
Route comments to the right person. They get notified instantly.
Saved replies
Create reusable reply templates. Pick from your library and respond in seconds.
Hide and delete
Moderate comments without leaving your dashboard.
How it works
Connect your accounts
Link your social media accounts to PostPlanify.
Conversations sync automatically
New comments and messages appear in your inbox as they come in.
Reply, label, or assign
Handle every comment from one place. Use AI to respond faster.
Who uses the social inbox?
Creators
Reply faster and build community without opening multiple apps.
Small Businesses
Never miss a customer question or complaint. Respond quickly and keep conversations organized.
Agencies
Assign comments per client, label, and filter. Everything stays organized across brands.
Why you need a social media inbox
Keeping up with comments and DMs across multiple platforms means logging into each app separately. Messages get missed, response times slow down, and conversations fall through the cracks. A unified inbox pulls everything into one feed so you can respond and stay organized without switching tools.
How the social inbox works
Connect your social accounts. Comments and DMs sync into a single inbox automatically. Each conversation shows who wrote it, what it's connected to, and a link to the original. Reply directly from the inbox and your response goes live on the platform instantly. Use labels, filters, and read/unread tracking to stay on top of everything.
AI-powered replies
Replying to every comment takes time. The AI reply feature reads the original comment and drafts a short, natural response. Click generate, review the text, edit if needed, and send. It keeps replies relevant and human-sounding based on the comment context.
Built for teams
Assign comments to specific team members with one click. They get notified and can filter to see only their assignments. Combined with custom labels, teams can build workflows to keep comment management organized across multiple brands.
Saved replies for faster responses
Create a library of saved reply templates for the messages you send most often. Thank-you responses, pricing answers, support follow-ups — save them once and reuse with one click. Search your replies from the composer, pick the right one, and edit before sending. Usage tracking shows which replies your team reaches for most.
Comment moderation
Hide or delete comments directly from the inbox. Keep your comment sections clean without opening each platform's native tools. Read/unread tracking makes sure nothing slips through.
Posts published
Platforms supported
Social accounts connected
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Growth
For small teams and solo agency owners managing a few accounts.
15 Social Accounts
5 Workspaces
3 Users
Unlimited Posts
Analytics
Reply to Comments + DMs
Bulk Schedule
Media Library
Shared Calendar
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Developer API + MCP
AI Assistant
Custom Integrations*
Premium
For growing agencies with full team collaboration features.
Everything in Growth, plus:
30 Social Accounts
15 Workspaces
6 Users
Advanced Analytics
Reports
Post Approvals
Team Comments / @Mentions
Roles & Permissions
400 AI Images / mo
Scale
For established agencies managing dozens of clients + need white-label.
Everything in Premium, plus:
100 Social Accounts
50 Workspaces
12 Users
White-Label PDF Reports
800 AI Images / mo
Priority Human Support
Dedicated Onboarding & Migration
$0 today • 7-day free trial • 14-day money back guarantee
*Google Drive, Canva, Unsplash and Dropbox
FAQ
See it in action
Watch how to manage all your comments from one inbox
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