Never miss a comment or message again.
All your comments and DMs in one feed. Reply, label, assign to your team, and let AI help you respond faster.
Trusted by agencies in 30+ countries
Manage every conversation in 3 steps
Connect your accounts
Link your social accounts to PostPlanify.
Conversations sync on their own
New comments and DMs land in your inbox as they happen.
Reply, label, or assign
Handle it all from one place. Use AI to reply faster.
Everything you need to manage conversations
Comments and DMs, one feed
Every comment and direct message across your connected accounts in a single view. No more app switching.
Reply instantly
Respond directly from your dashboard. Your reply goes live on the platform right away.
Brand-tone AI replies
One click drafts a reply in your brand's voice — review, tweak, and send.
Sentiment at a glance
Every comment is auto-tagged positive, neutral, or negative — so you can read the room and triage fast.
Labels and filters
Organize comments with custom labels. Filter to find what needs attention.
Assign to teammates
Route comments to the right person. They get notified instantly.
Saved replies
Create reusable reply templates. Pick from your library and respond in seconds.
Hide and delete
Moderate comments without leaving your dashboard.
Who uses the social inbox?
Creators
Reply faster and build community without opening multiple apps.
Small Businesses
Never miss a customer question or complaint. Respond quickly and keep conversations organized.
Agencies
Assign comments per client, label, and filter. Everything stays organized across brands.
Why you need a social media inbox
Keeping up with comments and DMs across multiple platforms means logging into each app separately. Messages get missed, response times slow down, and conversations fall through the cracks. A unified inbox pulls everything into one feed so you can respond and stay organized without switching tools.
How the social inbox works
Connect your social accounts. Comments and DMs sync into a single inbox automatically. Each conversation shows who wrote it, what it's connected to, and a link to the original. Reply directly from the inbox and your response goes live on the platform instantly. Use labels, filters, and read/unread tracking to stay on top of everything.
Brand-tone AI replies
Replying to every comment takes time. The AI reply feature reads the original comment and drafts a short, natural response in your brand's voice. Set a brand voice once, and replies also draw on your brand details and most-used saved replies to stay on-brand — each brand you manage gets its own tone. Click generate, review, edit if needed, and send.
Know how people feel
Every incoming comment is automatically analyzed and tagged as positive, neutral, or negative. See the mood of your audience at a glance, and filter the inbox by sentiment to jump straight to the comments that need a response — like negative feedback you don't want to leave waiting.
Built for teams
Assign comments to specific team members with one click. They get notified and can filter to see only their assignments. Combined with custom labels, teams can build workflows to keep comment management organized across multiple brands.
Saved replies for faster responses
Create a library of saved reply templates for the messages you send most often. Thank-you responses, pricing answers, support follow-ups — save them once and reuse with one click. Search your replies from the composer, pick the right one, and edit before sending. Usage tracking shows which replies your team reaches for most.
Comment moderation
Hide or delete comments directly from the inbox. Keep your comment sections clean without opening each platform's native tools. Read/unread tracking makes sure nothing slips through.
Posts published
Platforms supported
Social accounts connected
Join 2,641+ users
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See PostPlanify in action
Watch how teams plan, schedule, publish, and report on every social account — all from one dashboard.
Pay per workspace. Scale as you grow.
Unlimited team members. All core features included.
Workspaces
One per client, 5 social accounts in total.
Billing
Select your preferred billing schedule
Included in every workspace
$39/ workspaceAdd-ons (Optional)
Your plan
$0 today • 7-day free trial • 14-day money back guarantee
Real human support on every plan
Live chat and demo calls are answered directly by our team, not a ticket queue.
“The customer service is absolutely awesome.”
Monta, PostPlanify customer
FAQ
PostPlanifyYour audience is talking. Reply from one place.
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